Estated Privacy Policy

Effective as of 2nd of November 2017

1. General Provisions

1.1 This Privacy Policy governs the collection, use and storage of information obtained from the users (hereinafter: Information) through the use of our Site and Services. We do not sell, rent, disclose, or otherwise make available personal information to third-parties without your consent and as described in article 4.2 of this Privacy Policy. We use collected Information exclusively for our internal and marketing purposes and as necessary by the nature of the Services. In some instances, we are obliged to comply with court orders and government requests and provide Information or parts of it to authorized bodies. We may disclose or access Information whenever we believe in good faith that the law so requires, such as to comply with a litigation, or that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or if we otherwise consider it necessary to do so to maintain service and improve our products and services. The Information on users is divided into personally identifiable and non-personally identifiable Information depending on whether Information can identify the user as a specific person.

2. Changes to the Privacy Policy

2.1 We reserve the right to change our Privacy Policy at any time without prior notification. The current version of Privacy Policy is available on the Site indicating the effective date. You are encouraged to periodically check our Privacy Policy.

3. Consent

3.1 By accessing the Site you agree to have your information handled as described in this Privacy Policy. The Services are intended for a general audience and are not targeted at children. We take children’s online safety very seriously, and if we ever learn that the Information collected belongs to a child, we will immediately remove any such Information. If you are younger than 13 you are not allowed to use the Services.

4. Personally Identifiable Information

4.1 We require some personal information in order to provide our services. The information we collect is necessary to provide our services, and we do not collect any information which is not strictly required by the nature of the service. Personal Information which we may collect includes first name; last name; e-mail address; address; city, state and zip code; telephone number; facsimile number; credit card type; credit card number; expiration date of credit card; name on credit card; first name as it appears on check; last name as it appears on check; bank routing number as it appears on check; checking account number; driver's license number; state in which driver's license was issued; date of birth; company name; business telephone number; MLS ID number (if a licensed real estate agent); preferred listings; last five (5) searches; custom saved searches; customer communications, correspondence, e-mails, faxes and customer service/member service memos; customer responses to questionnaires and surveys; the Web address where members enter from and exit to; and which pages you visit during your use of this site. We may use collected personal information in order:

  • To provide users with reports and services they request.
  • To anticipate and resolve issues and conflicts with our reports and services.
  • For verification and authentication purposes with regard to requests or changes of any personal information or data related.
  • For processing of the payment.
  • For other purposes communicated to them at the time they provide or authorize the use of their information.

4.2 We do not sell or rent your personal information to other companies, entities or individuals without your consent or approval. We do share your personal information in the following events:

  • if we are provided your consent or approval;
  • to establish and maintain your membership;
  • to process payment for goods, services and membership provided to you;
  • to assist you in obtaining the goods and services you request;
  • to assist in making offers, promotions, goods and/or services from Estated and/or third party(ies) that we believe may be of interest to you;
  • to update, improve, modify or enhance the operations of this website;
  • in response to a subpoena, court order or other legal process;
  • to assist law enforcement or other appropriate entities which we believe in good faith are conducting examinations or investigations of possible fraud or illegal activities;
  • to investigate possible violations of our Terms of Use Agreement; or

4.3 We may keep records of any questions, complaints or compliments made by you and the response if any. Whenever you contact us, we will collect your name, e-mail address and any additional information which you provide and store it on our servers in order to provide you with the best service possible and to improve our site and services.

4.4 By registering for the Services you are allowing us access to your e-mail address and phone number. You hereby confirm and agree that we may contact you using such contact information, for any matters relating to the Services (System messages), and for delivering the SMS reminder Service (Service messages). These messages do not constitute “unsolicited commercial advertisements”. You may not opt-out of System messages. You may opt-out of Service messages by terminating your account as described in these Terms. We may also inform you through e-mails about promotions, offers, events, surveys and everything else in connection with our business, and our affiliates (Promotional e-mails). You can choose not to receive these e-mails by following the opt-out procedure described in the e-mail.

4.5 We endeavor to maintain appropriate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information which also applies to our disposal or destruction of personal information. We keep the personal Information we collect about you strictly confidential. Only authorized personnel operating under strict confidentiality agreements have access to this personal Information. The security of our client’s personal information is vital to Estated, however no methodology of transmission over the internet, or methodology of electronic storage, is 100% secure. Estated uses advanced multi- layered encryption and security firewalls to safeguard confidential information from unauthorized errors, revealing, loss, misuse, or alteration. All information that is received and sent under your direction is done so via a secured encrypted internet transmission. We comply with all security standards and applicable laws.

5. Non-Personally Identifiable Information

5.1 We may collect non identifiable analytics data through third party service. We use your information to provide and improve our services, customize services for you, better understand our users, diagnose and fix problems, etc.

6. Cookies

6.1 A cookie is a small text file used to store information about your visit to the Site, such as your preferred currency and language settings. Cookies help us optimize and improve the user experience of the Site by helping us deliver crucial functionalities. The cookies we use may vary over time as we continuously update and improve our Site.

6.2 By visiting the Site we may use cookies to store some non-identifiable Information in your browser regarding your computer or mobile device and your activities in order to help improve the User experience. Users can deny access to cookies through their browser settings.

7. Third Party Websites and Services

7.1 The site or e-mails may contain links to other external websites that do not fall under our domain. We are not responsible for the privacy practices or the content of such external websites. If you choose to follow such links to external websites, you do so at your risk.

7.2 We may use third party services like Google Analytics and other. Cookies from such services are used to collect data for statistical reports.

7.3 Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Site. Any data collected will be used in accordance with our Privacy Policy and Google’s privacy policy. Users may opt out of Google’s use of cookies by visiting the Google Advertising Opt-out Page. Users may opt out of Google Analytics by visiting the Google Analytics Opt-out Page. Users may opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative Opt-out Page. http://optout.networkadvertising.org/#/.

8. Contact Information

8.1 If you have any questions regarding our Privacy Policy and how the information is handled, or you wish to access, amend, or update your information feel free to contact us at support@estated.com.